OSBC fees are non-refundable.
Credits are applicable only toward future fees for use of the Service and are not convertible into cash or any type of refund. OSBC reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions. If a situation arises that is deemed extreme and the patron is deemed under duress by the OSBC we may provide credit. Any issues will be dealt with on a case by case basis.